10 October 2007

Great, Helpful Experiences

Do you ever have an experience with a person, and glad they were there at a crucial moment to help you?

I had such a moment today. One of my trusted macs was giving me all kinds of trouble (yes, I know, I know, it doesn't happen often) where some applications, out of nowhere, stopped launching.

I tried all the tricks in the bag - but Chris Burnham at Basics4Mac got me on the right path and was excellent in troubleshooting. We did some deep-level mac hackery fun, and suffice it to say, it saved me from buying a new computer and got us back to 100% productivity. Even if he isn't local to you, he can connect to your mac and work with you to do what you need to do over the phone. He was smart, courteous, and tolerated my geekery. Rarely do I just do this, but if you have mac problems, call Chris. He's Apple Certified and smart.

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