Good show, Skype.
After the debacle of last week with Skype's outages, I am glad to have gotten and email, showing good customer service.
Skype sent off a message where they're crediting everyone with seven additional days of service on your subscription at no charge. Although a small gesture, I think a good one.
As a goodwill gesture to all you faithful Skype Pro, Skype Unlimited, SkypeIn or Skype Voicemail customers, we're adding an additional seven days to your current subscription, free of charge. And even if you didn't miss out on using Skype last week - you can still have a week free on Skype, on the house!
It's the kind of thing that is PRO-ACTIVE... so key in business. Instead of begrudgingly giving a few days of credit after hours of haggling with customer support, Skype just admitted there was a problem and here is something for it.
Great job from the company in Luxembourg.


0 Comments:
Post a Comment
Links to this post:
Create a Link
<< Home